Aaykar Sampark Kendra(ASK) : 1800 180 1961

Single Window Clearance Cell

A Centralized one stop kiosk is functioning in the PCCIT office for all refund related matters. CPGRAM & E-nivaran are two path breaking initivatives being undertaken by the department. Income Tax Department Gujarat is committed to dispose off all grievances on top most priority, and we have been fairly successful on this front.

As a tax payer friendly measure, the Single Window refund Cell was introduced for the first time in Gujarat  in 2010 as a single point contact for refund related grievances. Looking to the success of the refund cell, the functioning of the cell was widened to include rectification and appeal effect related matters also. Today  the cell is functioning effectively in Ahmedabad, Rajkot, Vadodara, and Surat on three major issues, i.e. refund, rectification and appeal effect .

In order to make it more accessible to all tax payers within Gujarat Region, the Pr. CCIT, Gujarat has taken initiative to make available the single window facility online on the regional website of the department which is being  launched  on 25th January 2018.

Click here for online grievance submission.

Following depicts the status of grievances redressal in the last two years:-  

Grievance received

Grievance disposed

%  achieved

F.Y.

CPGRAM

e-Nivaran

Others

Total

CPGRAM

e-Nivaran

Others

Total

2017-18

1003

9575

324

10842

940

8474

75

9489

87.5

2016-17

923

98

783

1804

758

93

429

1280

71

Contact Details :

             Prashant Kumar, ITO(PG & TPS)

             O/o. The Pr. CCIT, Gujarat, Ahmedabad

             PG & TPS Cell, Ground Floor, Aayakar Bhavan,

             Ashram Road, Ahmedabad – 380 009

Mobile Number ( +91) 9408793702
Land Line Number (079) 27540125
Fax Number (079) 27540125
Email ID ahmedabad.ito.swcc.tps@incometax.gov.in

Disclaimer: The grievance submitted by taxpayers will be forwarded to competent authority for necessary action as per law. The necessary action for grievance will be taken in due course. The acknowledgement of the grievance is not acceptance of the claim of refund.

 

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