Aaykar Sampark Kendra(ASK) : 1800 180 1961

  • VIGILANCE AWARENESS WEEK FROM 30/10/2017 TO 04/11/2017 New

Single Window Clearance Cell

A centralized one stop kiosk situated in the PCCIT office for all refund related matters. CPGRAM & e-nivaran are two path breaking initiatives being undertaken by the department and the Gujarat Income Tax department is committed to dispose off all the grievances on top most priority and that we have been fairly successful on this front.

As an assessee friendly measure, the Single window refund cell was introduced for the first time in this region in 2010 as a single point contact for refund related grievances. Looking to the success of the refund cell, the functioning of the cell was widened to include rectification and appeal effect related matters also. Today the cell is functioning effectively in Ahmedabad, Rajkot, Vadodara, and Surat on three major issues i.e. refund, rectification and appeal effect.

Further to redress public grievance the Dept. has launched the e-Nivaran Portal where the public can send their grievances through email.   Since last 2 years, the cell has received 10687 grievances and 8179 have been resolved.

 

Grievance received

Grievance disposed

FY

CPGRAM

e-Nivaran

Others

Total

CPGRAM

e-Nivaran

Others

Total

2017-18

378

117

5247

5742

358

116

3103

3577

2016-17

1614

98

3233

4945

1574

93

2935

4602

 

Contact Details :

             Ranjit Sah, Income Tax Officer, SWCC 

             O/o The Pr. CCIT, Gujarat, Ahmedabad

             Single Window Clearance Cell, Ground Floor, Aayakar Bhavan,

             Ashram Road, Ahmedabad - 380009

Mobile Number ( +91) 9408792126
Land Line Number (079) 27540125
Fax Number (079) 27540125
Email ID ranjitsah @incometax.gov.in

Disclaimer: Communication made to this email ID will not be treated as complaint/ grievance filed in any case.  

 

Disclaimer:- The contents of this website should not be construed as an exhaustive statement of law. In case of doubt, reference should always be made to the relevant provisions of the Direct Tax Laws and Rules and where necessary, notification issued from time to time. Content provided by Income Tax Department, Gujarat. For any clarification regarding content, please contact the PRO, Income Tax Department, Gujarat.